State Farm® Insurance Agent Joe Chrisman

"Terrible customer service. Their answer for anything and everything is " you go call someone" UNLESS they're trying to SELL you a policy. Then they wont stop contacting you. Their mindset is WRONG here. First, resolve issues, then once you have done so, discuss solutions. I pay $600.00 per month which isnt a small sum but once they arent selling and generating commission you have to use way way too much time to get then to pay, to get them to do anything that you pay for. They try harder not to help then it takes so much longer. Wouldn't it be better not to work so hard not to help? Moreover, from the outset, although the driver, who has no license and caused the wreck, SF did everything it could not to cover it, and only after Demand for Adequate Assurance of Performance did they finally stop trying to avoid their obligation under the policy. I had no claims adjuster actively helping me figure out how to proceed on total loss because they were out and the agents were too busy saving their time for sales so I lost alot of time which I earn my living on trying to get thru to anyone for help. Joe and Marcia were always " busy on a call". Once I got help by going to a different agent who saw my situation wasnt being taken care of, that two pending claims required planning around execution, rental and surrender and then I finally got a clear path. Unfortunately the entire week went by without rental on one car and that time cannot be reclaimed after total loss. The policies are on the pricey side, but payouts tend to be fair and maybe thats worth what you pay, but I would definitely just steer clear of this specific agent because his lack of customer definitely isnt worth the premium. They're likely paid minimum wage, plus commission and can't cut a living unless they focus only on sales and alienating existing customers by refusing to help even when the app doesn't work, is incomplete or you literally have tried to get help thru other means but cant. Cant State Farm afford to pay these folks a better wage? Seems like they could but choose not to. I wish I had not chosen this agent and so glad I left his agency."

"Quin was quick to respond and made the enrollment process very simple. Appreciate all of the suppport."

"Shekhar Williams was wonderful to work with. My insurance through ANPAC was cancelled due to Colorado being considered high risk, and State Farm made it very easy and streamline. I’m also now insured for what my home is really valued at! Of course, I bundled!"

"I must say, Holly is an absolute gem. She consistently goes above and beyond—always kind, caring, helpful, and incredibly knowledgeable. Today, I had the pleasure of speaking with Juan, who was equally kind and accommodating. The level of service I’ve received is unmatched, and I can confidently say I absolutely love my insurance carrier. I wouldn’t consider going with anyone else, and I’m truly thankful I found them."

"Let's face it, Home Insurance in Boulder County is not a fun topic. However, Quin worked with me through my home buying experience to both educate me a guide me through very important decisions. He helped understand State Farm coverage as compared to coverage from other providers. Both the good and the bad differences (although in my case they were all good). Ultimately I moved my home, cars, umbrella, off road vehicles over to State Farm. Thanks Quin!"

"Great customer service and willingness to help us! Thank you"

"Kristina was excellent in assisting a mutual customer process a state-to-state transfer. Highly recommend her and Joe Chrisman’s State Farm office. -Zach Jacquette, Geoff Darst State Farm Insurance"

"Kristina Rohrer gave me excellent service for getting the best possible discounts on my auto insurance. She is highly skilled and efficient in researching my account history and finding the best avenues for lowering my rate at State Farm. That company is fortunate to have her!"

"I’ve used Chrisman’s State Farm location for many years now. Everyone there is very helpful and informative, giving all the information and not being too pushy. Most recently, Shekhar helped me review my policies and make sure I had the coverage I needed and went over all my options. It was so helpful. Great experience all around!"

"Needed renter's insurance for my son at college. Kristina R. was a pleasure to work with -- friendly and efficient. Cost was reasonable too."

"It was a pleasure to work through some insurance questions I had with Mr. Juan Garcia. He was extremely helpful in getting me some quotes for new life changes. I would definitely recommend this office as one to reach out to for insurance questions and help."

"Nothing but the best of experiences with this office since moving to Co over a decade ago! Special shout out to Marcia! Thanks for all the help over the years!!"

"I really appreciate the professionalism and knowledge that I have experienced in working with Shekhar Williams. He quickly responds and is very knowledgeable - I have learned a lot about coverages as I have navigated different products and life circumstances. I'm impressed. Thank you."

"Quin is very friendly and professional. He is knowledgeable and very helpful with questions about coverage! He is always a pleasure to work with."

"Shekhar was super helpful to talk to and helped me switch my state farm auto insurance to Colorado. Additionally he helped me get life insurance that helped lower my auto rate and provide me life insurance at a great rate. He was very respectful of my time and very helpful on presenting all my options and the potential benefits."

"Very attantive and caring service. Worth the money yo pay for the Insuarence"

"Best service from Juan and Shelhar !! Thank you two for your help. Not only lower my premiums also providing me better coverages."

"Quin was awesome! He was able to get us great rates at a really fast pace so we could close on our house on time. We couldn’t have done it with out him and would highly recommend him and his team to anyone!"

"Shekhar helped us with home insurance and did a great job, thank you"

"State Farm has provided me with an excellent automotive insurance policy. They have incredible customer service and whole team is incredibly friendly. One team member in specific, Quin Patz, went out of his way to take a look at my rates and try to get them lower. He was personable, friendly, and easy to work with. Can’t say enough great things!"

"Juan was great! Very friendly, helpful and honest. Saving a bunch of money switching from Allstate and couldn’t be more stoked"

"This company is amazing! I have been working with Quin who is knowledgeable and his response and turnaround time is extremely fast. I am from New York and am renting commercial space in Bolder. Quin analyzed the landlord insurance requirements in the lease ( I didn't) and produced a quote that met all requirements. Once the lease was effective Quin produced a policy and Certificate of Insurance. All this work was done by telephone. I am definitely going to have Quin assess my other policies issued for Boulder property given the level of trust that has been established for a job well done!"

"Quinn was exceptionally professional, transparent, and efficient at getting me signed up for a new auto insurance policy. He recommended a number of different ways for me to save money, and it is evident that he is genuinely interested in the securing the best outcome possible for his customers. Thank you Quinn and everyone at Joe Chrisman State Farm; you will certainly have my business again for any insurance needs!"

"Quin was efficient, effective, and we had an enjoyable experience in an otherwise stressful situation. Thanks, Quin!!"

"Been a client of theirs for years now. Great service, always pleasant to talk to, and they respond promptly. Marcia and Sawyer especially have both been helpful in general, as well as getting insurance sorted out on housing and auto."